How to Use the BCBSM Mobile App to Understand Your Plan
Blue Daily
| 3 min read
If you’re like most Americans, you spend more than four hours a day on your smartphone every day, whether it’s watching TV, waiting in line or taking a break from work. So why not also use your phone when you need to get to the bottom of your health care coverage?
If you’re a Blue Cross Blue Shield of Michigan or Blue Care Network member, the BCBSM mobile app can help you become more familiar with the various aspects of your plan and provide confidence you’re getting the most from your coverage. Once you download the mobile app (available for Apple and Android devices), take some time to explore these sections:
- My Coverage: When you need to review the basic details of your plan, this is the place to go. Find a listing of all the coverage options you have (medical, dental, prescription etc.) and see a breakdown of things like copays and deductibles. You can also track your current referrals and prior authorizations.
- My Claims: This section of the mobile app is dedicated solely to claims (the invoice that your doctor or provider sends to Blue Cross). You can review details of the care you’ve received, like when you visited the doctor and the amount you pay and what claims have been finalized. If you have any questions about what you see here, there’s a simple call button that will connect you with a member of the Blue Cross member relations team to talk through any questions you may have.
- ID Cards: Need to know your ID number, the group number, or what your copay will be at different kinds of doctor’s visits? Your virtual ID card is available in the mobile app for your convenience.
- Find Care: Click here to find participating providers, including doctors, hospitals, specialists, pharmacies, dentists, eye doctors and virtual care options all in your health plan's network. You can also get cost estimates for procedures and prescription drugs.
- Programs & Services: On top of comprehensive coverage, Blue Cross and Blue Care Network plans come with other health care program options, like diabetes management and coordinated care, as well as access to Blue Cross Virtual Well-Being live webinars and meditations and rewards and discounts offered to members through BCBSM's BWell Program and Blue365.
Additionally, it's never been easier to find out how much out-of-pocket costs you have contributed toward your deductible and how much you need to spend before your out-of-pocket maximum is met. Information on both is available to you on the home page of the BCBSM mobile app.
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Photo credit: Getty Images
