Blue Cross Blue Shield of Michigan is Ready to Help You With Your Whole Health
Blue Daily
| 4 min read
Our mission at Blue Cross Blue Shield of Michigan has not changed in 86 years.
That mission is to deliver high-value, accessible health care to our members, and we are committed to keeping it affordable.
Part of keeping the cost of coverage affordable is by helping our millions of members stay as healthy as possible. Let’s face it – healthy people use an expensive health care system less. If we are to keep expenses from growing too fast, and support our members’ optimal health, we need to put solutions in place for both body and mind.
Wherever you are in your health journey, we’re ready to help with access to health care professionals, great insurance coverage and convenient resources to help you maintain whole health.
Online resources are here to help you
There are many ways to receive physical and mental health care through our online platforms. Let’s start with the Blue Cross mobile app, which members can download here.
Our mobile app gives you access to your health plan wherever life takes you. With the Blue Cross mobile app, members with Apple or Android smart phones can easily manage their health care. Through the app you can:
- See plan details
- Check deductible and out-of-pocket balances
- Manage pharmacy and drugs
- View claims and your Explanation of Benefits (EOBs)
- Find a doctor
- Compare cost estimates
- View and replace your insurance card
- Monitor health and wellness goals and receive discounts
- Connect with customer support
Read more about these features here: There’s an App for That!
What Virtual Care by Teladoc Health® and the 24-Hour Nurse Line can do for you
Whether on the app or on your desktop, you can also schedule and manage online visits. Virtual Care by Teladoc Health offers virtual visits with United States board-certified doctors and nurse practitioners for physical and mental health.
There are no appointments needed for general medical care through this resource. The average wait time for an appointment is 10 minutes or less, and the cost is the same or less than an in-person appointment. Appointments are required for mental health care services, but are available on flexible hours with evening and weekend options.
If you or a loved one are experiencing symptoms, our 24-Hour Nurse Line can help you decide if you’ve got it under control or if you need seek help. Registered nurses assist by:
- Sharing healthy lifestyle tips
- Answering questions about upcoming surgeries and medical tests
- Providing educational materials about rare or chronic conditions
- Discussing preventive care like immunizations and screenings
They can also provide guidance on whether you can treat your symptoms at home or if you need to see a doctor or go to the emergency room right away.
Our mobile health care solutions offer you flexible options for both everyday needs and times when you need care immediately. Members have access to the largest network of top doctors and hospitals; it’s another way in which we support your whole person health.
Blue Cross is committed to providing quality, affordable care for our members
We deeply care for the health of our members. That’s why we do everything we can to make sure your health care experience is easy, efficient, affordable and successful. The last thing we want you to do is invest unnecessary time and money into an already expensive system.
From innovative solutions to improve member health like Blue Cross Coordinated Care to the largest value-based care network in Michigan. We have contracted with 20,000-plus physicians and 100-plus hospitals to focus payment to providers on transforming how health care is delivered and producing better outcomes, not just paying for the quantity of services performed.
Simply put, we provide access to the care you need, when and where you need it. Wherever you are in your health journey, we’re ready to help.
More from MI Blue Daily:
- We Stand for Partnering
- No-Cost Appointments Included in Your Health Plan
- What is Blue Cross Doing to Prevent Health Care Fraud?
Photo credit: Getty Images
